How does the Early Alert System work?
- A member of the Heidelberg faculty or staff submits a referral through the online form.
- The Director of Faculty Student Advising & Support and the Assistant Director of the Academic & Career Support Center review the referral.
- Once a student has been contacted and there is some resolution of the issue, the referring faculty or staff member is contacted via email to follow-up on the progress made with the student.
- Information that is considered confidential will not be revealed. Please note that some confidential student information cannot be made available to faculty and staff, i.e., counseling referrals.
- The Director of Faculty Student Advising & Support and the Assistant Director of the Academic & Career Support Center will maintain contact with the student for the remainder of the semester to follow up and provide ongoing support.
Information for Faculty and Staff:
If a student in your class demonstrates any of the following warning signs or other behaviors you feel
may put the student’s success at risk, please refer him/her via Early Alert.
- Missing two or more classes within the first two weeks of the semester
- Missing two or more consecutive classes without notification
- Consistently late to class
- Low or no engagement in the classroom (sleeping in class, not taking notes, talking, texting, or
- lack of participation)
- Low or no motivation
- Poor academic performance or marked change in academic performance
- Failure to acquire textbook or other course materials
- Failure to complete reading assignments
- Lack of preparation for assignments
- Demonstrates little to no skills needed for the course/assignments
- Isolation –student does not seem to be making appropriate peer connections
- Disruptive behavior
- Exhibiting an attitude affecting the engagement of other students in the class
- Poor quality of work and/or late/missing assignments
- Other: academic difficulty due to personal issues outside the classroom (financial,
- transportation, childcare, etc.)
- Other concerns that pose a threat to student success

