Home › Beeghly Library

Help!

There are many useful ways to get help from the library staff:

Use our IM Service

AskBergLib

  • Use the Library Chat Help box, or your favorite IM service to ask your questions. Just add us, AskBergLib or askberglib@libraryh3lp.com, to your buddy list.

E-mail us at library@heidelberg.edu.

Call us at one of our library phone numbers.

Get Help Online

  • Know-It-Now is an Ohio-wide live online library reference service. If a Beeghly library staff member is not available to help you, use this service, which operates 24 hours a day, seven days a week.

OhioLINK Help Pages

Searching OPAL, the Library's Online Catalog--video demonstrations*

Searching EBSCOhost's Research Databases--video demonstrations

* videos created by Muskingham Library staff

Follow Us On Facebook

Library Chat Help

Click on the puzzle piece to chat live with a reference librarian or text us at (419) 600-0119 (standard texting rates apply), but if we're not available, consider one of these options:

  • Know-It-Now is an Ohio-wide live online library reference service. If a Beeghly library staff member is not available to help you, use this service, which operates 7am-1am, seven days a week.
  • Call the reference desk, 419-448-2246, during library hours.
  • Email us: library@heidelberg.edu for non-immediate help