Web Requests

Download the Web Request for new pages.

Download the Web Request for forms.

The Office of Communication & Marketing Website Guidelines
The guidelines set here are designed to help you and the Office of Communication & Marketing effectively work together to maintain a high standard of quality for the Heidelberg website. The Office of Communication & Marketing reserves the right to deny a project based on the necessity of the requests.

The Office of Communication & Marketing will see through the completion of all projects and make sure a project is completed according to the highest possible standard of quality.

Procedure
No project will be started without a Web Request Form and completed copy (see Preparing Copy and Proofreading). The Web Request Form can be downloaded from the Office of Communication & Marketing website under Web Request, filled in, and returned to the Webmaster or to webmaster@heidelberg.edu.

Please allow proper time for the project’s completion (see Planning a Schedule).

Planning a Schedule
Please allow the following times for project completion.

Please allow 2 to 5 business days for updates to existing pages. When filling out the Web Request Form, please include the weblink of the page needing updates, along with the copy changes (see Preparing Copy and Proofreading).

Please allow 5 to 7 business days for the creation of new pages. When filling out the Web Request Form, please include the weblink indicating where the new pages will be, along with the copy changes (see Preparing Copy and Proofreading).

Please allow 5 to 10 business days for the creation of a form. When filling out the Web Form Request, please include all fields needed in the form, and the email address of the form recipient.

Preparing Copy and Proofreading
No copy will be accepted in writing, only in an electronic format.

Please submit copy in either of the following ways.
1.    Via e-mail attachment to the Webmaster
2.    In a plain text format, or in a Microsoft Word document.

Do not submit copy formatted with tabs, indents, or double spaces after periods. This adds to production time, as they need to be removed before being placed into a project.

The person or office initiating the project bears the primary responsibility of proofreading. Please have all copy proofread and corrected before it comes to the Office of Communication & Marketing. Please try to keep alterations to a minimum, as this adds time to the production process.

Use of Artwork and Submitting Photos
The Office of Communication & Marketing maintains responsibility for all production and photo editing. Photos may be requested for use in publications, but if the Office of Communication & Marketing determines that a photo is of poor quality, or does not fit in with the design, the photo may be rejected and a substitution offered.

Project Approval and Signoff
The Webmaster will complete the project as requested, and then notify the person or office requesting the project to review the site/form for content. When the project is approved, a signoff will be necessary for the project to be considered approved by the Office of Communication & Marketing. If there are changes needed after the project approval is signed, then those changes will have to be requested with a new Web Request Form, from the Office of Communication & Marketing webpage.