To prepare your Windows computer for connection to the campus network:
1) You must have an up to date Anti Virus program installed on your computer. Symantec Endpoint Protection is offered to all students at no additional cost. This can be found at: www.heidelberg.edu/technology (Student Resources > AntiVirus / AntiSpyware Software). Symantec Endpoint is configured to work on and off campus and it will automatically update if it is connected to the network.
2) You must have all of your Windows Updates installed. Windows Updates are freely available on all Windows based computers. These updates typically download and install automatically, but if you need to check manually, you can click Start > All Programs > Windows Update and click ‘Check for Updates.’
3) You must have Malwarebytes Anti-Malware installed. Malwarebytes Anti-Malware is a free program offered by Malwarebytes Corporation. This program is extremely effective at removing malware and spyware from your computer. This can be found at: www.malwarebytes.org/products/malwarebytes_free
To prepare your Macintosh computer for connection to the campus network, make certain MAC OS X is up to date by clicking Apple > Software Updates and installing any updates that are suggested.
Note: So that you may get connected as quickly as possible, we recommend that you prepare your computer following the above steps before you arrive on campus. When you connect for the first time on campus, Safe Connect - Policy Key will be installed on your computer and it will analyze your system, making sure it meets these requirements. It will also assist you if you do not meet these requirements.