Heidelberg University has launched a new telehealth program for enrolled students called BergCare that will provide care while you are away from campus. The service will provide access to 24/7 medical and mental telehealth care from anywhere in the United States, with no cost at the time of visit! Register now at and be sure to enter the Service Key HEIDELBERG for free services.


What is BergCare?

Access to 24/7 medical and mental health support for Heidelberg University students.

Who can use BergCare?

Any enrolled Heidelberg University student can use BergCare. Be sure to enter the Service Key HEIDELBERG when creating a profile.

What services are available?

24/7 Medical visits, TalkNow visits (24/7 mental health support) and Scheduled Counseling visits are available at no cost.

How do I log in?

Go to and follow the prompts. Be sure to enter the Service Key HEIDELBERG when creating a profile.
*Mobile users will be directed to download the TimelyMD app.

What can I be treated for?

Our physicians and counselors can treat/discuss a wide range of common conditions, and after talking to you, will decide on the best course of treatment. Some common conditions are:

Cold | Sinus infection | Influenza (flu) | Stress and anxiety | Relationships | Depression 

How much does a visit cost?

There is no cost to Heidelberg University students.

Can I get a prescription?

Yes, if the provider deems it clinically appropriate.

Visit for additional information.

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