Liz Kheng

Dr. Liz Kheng is a seasoned IT consulting professional and dedicated educator with over 20 years of experience in business operations, analysis, and process improvement. She is a partner at TSG Partners, Ltd., a Columbus-based IT consulting firm specializing in staff augmentation and project management for state and county initiatives, particularly within Health and Human Services.

At Heidelberg University, Dr. Kheng serves as an Adjunct Instructor of Business, teaching Principles of Marketing. She also teaches business and management courses at Clark State College. Her teaching emphasizes student engagement, real-world application, and active learning to connect academic concepts with practical business challenges.

As a minority owner at TSG Partners, she manages administrative and human resources functions while contributing to business development and complex project oversight, including initiatives for the Ohio Department of Job and Family Services. Her expertise extends to bid writing, contract management, and community outreach.

Dr. Kheng holds a Doctorate of Business Administration from Franklin University and multiple professional certifications, including Program Management, Six Sigma Master Black Belt, Business Analysis, and Human Resource Management. She has contributed to scholarly publications such as Cases on Enhancing Business Sustainability Through Knowledge Management Systems, focusing on knowledge and project management.

Outside of her professional work, Dr. Kheng is a proud mother of two daughters and enjoys life with her two dogs and three cats. Her diverse expertise, commitment to education, and leadership in IT consulting make her a valued asset to both industry and academia.

Publications & Scholarly Contributions
Chapter Contributions

Kheng, L. (2024). Ohio School Health Services Association (OSHSA) Case Study Strategic Alliances and Management Strategies: Leveraging Partnerships for Student Health. In F. Mızrak (Ed.), Trends, Challenges, and Practices in Contemporary Strategic Management (Chapter 9). IGI Global.

Kheng, L. (2023). Knowledge Management Data Collection for Public Safety Priority Communications: A Project Management Journey Through Ohio's FirstNet Public Safety Broadband Network. In M. Russ (Ed.), Cases on Enhancing Business Sustainability Through Knowledge Management Systems (pp. 63-80). IGI Global.

Kheng, L. (2023). Walmart: A Business Case Study in Knowledge Management, Walmart's Secret Sauce – The Use of Machine Learning, Automation, and Virtual Reality. In M. Russ (Ed.), Cases on Enhancing Business Sustainability Through Knowledge Management Systems (pp. 33-46). IGI Global.

Published Book

Kheng, L. (2024). Flawed and Fearless: A Fumbler’s Manifesto. Pensiero Press.

Courses Taught

• Principles of Marketing (MARKET 200)
• Business Analytics (BUSINESS 270 – Online)
• Leadership and Management Trends (MANAGEMENT 420)
• Business Communications (ENG 2211)
• Business English (OAD 1105)

Expertise

Marketing, Management and Leadership, Entrepreneurship and

Research Interests

AI utility, business management, knowledge management

Liz Kheng's CV